Terms of Service

By accessing or using MarketFlow (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, do not use the Service.

These Terms apply to all visitors, users, and others who access or use the Service. By using MarketFlow, you represent that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

MarketFlow is an AI-powered campaign co-pilot that helps media buyers, performance marketers, and growth teams generate campaign structures, audience strategies, ad copy, and creative testing frameworks for platforms including Meta, Google, and TikTok.

The Service uses large language models (including models provided by Anthropic, PBC) to generate content based on user-provided inputs. All output is AI-generated and intended as a starting point for professional review and adaptation.

To access certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and promptly notify us of any unauthorized use
• Accept responsibility for all activity that occurs under your account
• Not share your account credentials with any third party

We reserve the right to terminate accounts that violate these Terms or remain inactive for an extended period.

You agree not to use the Service to:

• Generate content that is deceptive, fraudulent, or misleading to consumers
• Create campaigns for illegal products, services, or activities
• Violate any applicable advertising platform policies (Meta, Google, TikTok, or others)
• Infringe the intellectual property rights of any third party
• Reverse engineer, decompile, or attempt to extract the source code of the Service
• Use automated scripts or bots to access the Service in ways that exceed normal usage
• Resell or sublicense access to the Service without prior written consent

MarketFlow is a professional tool. You are solely responsible for reviewing all AI-generated output before use and ensuring compliance with applicable laws and platform policies.

The Service uses artificial intelligence to generate campaign strategies, ad copy, and related materials. You acknowledge and agree that:

• AI-generated content may be inaccurate, incomplete, or unsuitable for your specific context
• MarketFlow does not guarantee the performance, legality, or effectiveness of any generated campaign
• You are solely responsible for reviewing, editing, and approving all content before publishing or submitting to any advertising platform
• The same or similar outputs may be generated for other users with similar inputs
• You should not rely on AI-generated content as legal, financial, or professional advice

Content you input into the Service may be processed by third-party AI providers. Do not submit confidential client information, trade secrets, or personally identifiable information belonging to third parties.

Your inputs. You retain all rights to content you submit to the Service, including briefs, product descriptions, and other materials.

Generated outputs. Subject to your compliance with these Terms, MarketFlow grants you a non-exclusive, worldwide license to use the AI-generated outputs for your business purposes. You may edit, adapt, and publish generated content without attribution to MarketFlow.

MarketFlow IP. The Service itself — including its software, design, algorithms, and branding — remains the exclusive property of MarketFlow. Nothing in these Terms transfers any ownership of MarketFlow intellectual property to you.

Certain features of the Service require a paid subscription. By subscribing, you agree to pay all applicable fees as described on the pricing page at the time of purchase.

• Subscriptions are billed in advance on a recurring basis (monthly or annually)
• All fees are exclusive of taxes, which you are responsible for paying
• We reserve the right to change pricing with 30 days notice to existing subscribers
• Failure to pay may result in suspension or termination of your account

Please review our Refund Policy for information about cancellations and refunds.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or that defects will be corrected. We do not warrant the accuracy, completeness, or usefulness of any AI-generated content.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARKETFLOW AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.

IN NO EVENT SHALL MARKETFLOW'S TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO MARKETFLOW IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

You may terminate your account at any time by contacting us or through your account settings. Upon termination, your right to use the Service will immediately cease.

We may suspend or terminate your account at any time, with or without cause, with or without notice, if we believe you have violated these Terms. Provisions that by their nature should survive termination will do so, including Sections 5, 6, 8, 9, and 11.

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware, and you consent to personal jurisdiction in such courts.

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

If you have questions about these Terms, please contact us at:

MarketFlow
legal@marketflow.ai